Frequently Asked Questions

Have questions? Check out our FAQ for quick answers to common inquiries.

Simply browse our collection, add your desired products to the cart, and proceed through the checkout process. It's quick and easy!

We offer free standard shipping within the UK. In-stock items are usually delivered within 2-4 business days. Out-of-stock items may take 5-8 business days.

At this moment, we only ship to the United Kingdom.

Once your order is dispatched, you'll receive a tracking number via email to track the status of your delivery.

Yes, we accept returns within 30 days for unused, unopened items. Please review our return policy for more details or contact us at info@kyalie.com.

To start a return, simply email us at info@kyalie.com with your order number and the reason for the return.

Absolutely! We are committed to ethical skincare, ensuring all our products are 100% cruelty-free

We offer detailed product descriptions and ingredient lists to help you choose the best products for your skin type. You can also reach out to our support team for personalized recommendations
  • Vegan

    Our entire collection is vegan and cruelty free.

  • Fast & Free Shipping

    Doorstep delivery across the UK

  • Natural

    We only use the finest natural ingredients.

  • Recyclable

    All packaging is recyclable and eco conscious.